How to use this template
Start with the arrival section and work through the stay in order. Fill in only what applies to your property and delete the rest: a short guide that is correct beats a long one that is half filled in. Where the template shows an example sentence, replace it with your own wording, keeping codes, times and addresses on their own line so guests can find them at a glance.
When it is finished, share it as a PDF in your booking confirmation and leave a printed copy in the property. Diarise a check twice a year, or after anything changes, so the version your guests read is still the version you meant to send.